Midwest Virtual Roundtable Series: Intelligent Virtual Agents
Join us for a virtual roundtable on Wednesday, January 26th, to learn about intelligent virtual agents with Google Cloud and the State of Illinois.
Learn how Google Cloud Intelligent Virtual Agents with Natural Language Understanding AI communicate naturally with customers and assist human agents. A force multiplier to help you provide exceptional customer service while increasing operational efficiency. Give your customers omni-channel customer service at a fraction of the traditional cost to serve.
During this virtual roundtable, attendees will:
- Learn the difference between chatbots and Intelligent Virtual Agents
- See how omni-channel Intelligent Virtual Agents work
- Learn ways to implement Intelligent Virtual Agents
Speaker and Presenter Information
Brandon Ragle, Chief of Enterprise Applications, Department of Innovation & Technology, State of Illinois
John Cecala, State and Local Government, Google Cloud
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Jan 26, 2022, 11:00am - 12:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Google Cloud Government Team at Carahsoft
