Shared Services and Outsourcing Week (SSOW)

Shared Services and Outsourcing Week (SSOW) is the largest event in the world for shared services, global business services, outsourcing and intelligent automation leaders to come together as a community. SSOW brings together well established shared services organizations, those in the midst of development, and those just starting out on their journey. As the shared services industry continues to evolve, through automation, digitization, the future of work, and a continued focus on process excellence, SSOW is needed now more than ever to guide business services executives through each of these essential areas of opportunity. And with this year’s theme: “Turning Information into Action,” we are committed to ensuring that all attendees walk away with actionable steps to define and achieve their goals.

This year’s agenda follows a journey through four key themes: scope expansion, continuous improvement, change management, and leveraging data analytics and advanced technology and tools to improve processes and drive enterprise-wide transformation. Our brand new content track: “templates, tools and recipes” is a can’t-miss collection of sessions with tangible takeaways – guides and templates you can put to use immediately.

For many, SSOW will be the first business trip in two years. Whether it’s the first or the 10th, this event will be the most essential to your training, development and networking needs.