Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)

Join us at Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM) to learn more about the essentials of CRM sales, service, and marketing. You’ll explore how these facets work together to connect customer data, streamline business processes, and help you better manage your client relationships.

After completing this training, you’ll be eligible to take the Microsoft Dynamics 365 Fundamentals (CRM) certification exam at no cost.

Who should attend:

• IT professionals
• Power users
• Developers

Technical level: For those with general knowledge of or relevant working experience in an Information Technology (IT) environment.

After completing this training, you will be able to:

• Better understand the CRM capabilities of Dynamics 365.
• Learn how to accelerate project delivery and maximize profitability with Dynamics 365 Project Operations.
• Gain the skills and knowledge to prepare for the Microsoft Dynamics 365 Fundamentals (CRM) certification exam.