Call Centre Week - Canada

CALL CENTRES PROGRESSION TO A DIGITAL COMMUNICATION CENTRE

Live Debate
Round Table Case Studies Led By Expert Speakers
Panel Sessions

Customer management IQ is proud to be bring you our 7th Annual Call Centre Week Canada Summit. We are transitioning the event to just be once a year to bring you a bigger & more impactful group of speakers. Our focus will be to provide you with cutting edge insights and strategies from Directors of successful call centers that you can use to help yours take the next step.

IQPC’s 7th Call Centre Week Canada event in Toronto will give you the know-how to transform the traditionally perceived call centre model to being digitally enabled, understand the ROI and qualitative benefits to be gained, develop effective VoC programs, and learn how to better engage front line employees to drive your workforce amid change.

This conference promises to be a networking and discussion-filled event that will give you the opportunity to turn these innovative practical solutions into tangible successes for your call centre.

Prices & Discounts

End User Only

	Register & Pay by February 24, 2012	Register & Pay by 16 March , 2012	Standard Price
All Access (Conference + Workshop)	$1,799 (Save $800)	$2,299 (Save $300)	$2,599
Conference Only (2 Main Day Conference)	$999 (Save $800)	$1,599 (Save $200)	$1,799
Workshops (Workshop)	$549	$549	$549
Register Now

Vendor Pricing

	Register & Pay by February 24, 2012	Register & Pay by 16 March , 2012	Standard Price
All Access (Conference + Workshop)	$2,999 (Save $1,000)	$3,499 (Save $500)	$3,999
Conference Only (2 Main Day Conference)	$1,999 (Save $1,000)	$2,499 (Save $500)	$2,999
Workshops (Workshop)	$549	$549	$549
Register Now

*IQPC reserves the right to determine who identifies as an end user or vendor upon registration for an event. Those who are determined a vendor will be denied access to end user pricing.

All prices in Canadian Dollars and subject to 13% HST tax

Speaker and Presenter Information

Visit the website for the full speaker line-up

Relevant Government Agencies

Intelligence Agencies, DOD & Military, Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of Justice, Dept of Labor, GSA, NASA, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, County Government, City Government, Municipal Government, CIA, National Institutes of Health, National Guard Association