Call Center Modernization

Connecting your citizens with the right agency can be hard. Don't make it more difficult than it needs to be. Shorten virtual queues, amplify minority and underrepresented voices. Google Cloud and CDW bring you Contact Center AI - solutions that provide quick, hard hitting answers to problems that are impacting your citizens every day.

Join us on Thursday, July 14th at 2:00pm ET for a rich discussion focused on how to leverage Google's CCAI suite to empower your human agents and implement virtual agents to provide your citizens with a conversational and personalized CX journey.

Servicing your citizens doesn't have to be the challenge you've been experiencing. Let us show you how we're solving backlog, a shortage of quality technology and customer service workers, and putting tomorrow's solutions into practice - today.