Customer Contact Week 2023

Customer Contact Week, the world's #1 customer contact event series, is making it's debut in San Antonio, January 30 - February 1, 2023. Join us for cutting-edge content from top executives and business leaders in the customer contact and CX industry.

In 1999, Call Center Week was created to provide call center managers an opportunity to discuss best practices for customer service centers. More than two decades later, Customer Contact Week is the most important event for contact center and CX executives - uniting cross-industry and cross-functional leaders committed to building world class end-to-end customer experiences.


Our plan to deliver a world-class live event experience will always reflect our rigorous commitment to compliance with federal and state health officials, and guidance from our local partners.


From inspiring session experiences, unique benchmarking opportunities, and a seemingly endless buffet of content, you’ll leave each Customer Contact Week event armed with more of the latest and greatest trends, best practices, and operating models to take your business to the next level. 


To accommodate solution sourcing needs in a continually evolving environment, the world’s largest customer contact exhibition awaits you, packed with leading solutions providers to move your customer operation forward.

Speaker and Presenter Information

Please visit our website to see our full list of speakers!

Relevant Government Agencies

DOD & Military, Other Federal Agencies, Federal Government, State & Local Government

Mon, Jan 30 - Wed, Feb 1, 2023, 8:00am - 12:00am ET


General Admission End User Pass:  $2999.00
2-Day Vendor Pass:  $5099.00

Grand Hyatt San Antonio River Walk
600 E Market St
San Antonia, TX 78205
Get directions

Click here to visit event website

Event Sponsors

Google Cloud, Amazon Web Services (AWS), Deloitte, Pegasystems, SAP

IQPC | Customer Contact Week Digital

Contact Event Organizer

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