A Federal Perspective on Customer Engagement
Public sector organizations must take a digital-first approach to digital engagement. While great digital experiences enhance relationships, poor digital experiences or lack of transparency can damage them.
Join Salesforce and Accenture Federal Services on June 29th to hear from not one, not two, but three Salesforce Trailblazers about how they're driving efficiencies, improving digital experiences, and increasing employee, customer, & cross-agency engagement at their agency:
- Marc McCrery, VP of Customer Experience, United States Postal Service
- Tim Varner, IT Program Lead, Bureau of Land Management, U.S. Department of the Interior
- Jacob Oberlin, oneARC IT Product Manager, Fiscal Service
This Trailblazer Panel will be hosted by Michael Hornsby, Director of Customer Success for Salesforce and moderated by Accenture Federal Services and Bree Ryback, Salesforce Federal Ecosystem Lead.
Don't miss this opportunity to learn about the importance of a digital-first approach to citizen and employee engagement from informative key speakers.
Speaker and Presenter Information
Marc McCrery, VP of Customer Experience, United States Postal Service
Tim Varner, IT Program Lead, Bureau of Land Management, United States Department of the Interior
Jacob Oberlin, oneARC IT Product Manager, Fiscal Service
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Jun 29, 2022, 1:00pm - 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Salesforce Government Team at Carahsoft
