Create a Better User Experience with ConcernCenter

Join AWS and ConcernCenter for a webinar on Thursday, April 27, at 1:00pm ET to learn about optimizing user experiences through ConcernCenter. ConcernCenter is a customizable resource hub that provides immediate tools for users in need, reframing the way customer support is provided. By increasing accessibility, ConcernCenter makes customer support efficient and simplifies the search process.

Subject matter experts will help you and your organization:

  • Understand customer support and discuss how it can be optimized within your organization
  • Identify your customers' common concerns and reframe these concerns for customer support improvements
  • Learn more about ConcernCenter by hearing from a direct customer

If your organization is looking for ways to create a better user experience, this informative webinar will give you actionable insights to optimize your customer support services.


Don't wait - register now!

Speaker and Presenter Information

Erin Halligan-Avery, PhD, President, ConcernCenter Inc.


Dr. Mark R. Harrington, Assistant Vice President for Student Development and Academic Success, Canisius College


Dr. Heath Boice-Pardee, Head of Practice for Service Excellence, Academic Impressions

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government

Event Type

This event has no exhibitor/sponsor opportunities

Thu, Apr 27, 2023, 1:00pm - 2:00pm ET

Complimentary:    $ 0.00

Free Webinar

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Event Sponsors

AWS Government Team at Carahsoft

Contact Event Organizer

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