Microsoft Discovery Hour: Empower Your Service Teams with Generative AI

Join us at Microsoft Discovery Hour: Empower Your Service Teams with Generative AI to discover how to achieve greater customer satisfaction and service efficiency with Microsoft Copilot for Dynamics 365. During this free event, you’ll explore the roadmap for Microsoft Copilot for Service and learn how to deliver more personalized, empathetic, and proactive service with timesaving AI-powered tools built into your service team workflows.

Who should attend:

• Chief customer service officers
• Chief operation officers
• Vice presidents of service, customer service, and field service

During this event, you’ll be able to: 

• Understand how to modernize your service operations with Copilot for more connected customer experiences.
• Learn how to apply AI solutions to improve service workflows and increase efficiency.
• Explore ways to offer self-service scheduling, automate customer communications, and provide post-engagement surveys to improve customer satisfaction.