CX Trends for 2025
As we prepare to wrap the year up and plan for a productive year, you must understand the trends impacting your CX programs and efforts in 2025.
Will you see increased adoption of AI tools, and will they be more public facing than ever before? How will changes in data privacy impact gov services? Is your agency ready to take on more personalized messaging to increase CX program effectiveness?
Join us online Monday, Dec. 9 at 4 p.m. ET/1 p.m. PT to hear from a government CX expert as we discuss the trends that will shape the work those of us in CX positions will do next year.
Speaker and Presenter Information
Margeaux Akazawa, CX Lead, Customer Engagement Office, Office of the Chief Information Officer, NASA Headquarters
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Mon, Dec 9, 2024, 4:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
GovLoop
