How Indiana is Streamlining State Services with Smarter, Resilient Digital Tools



In today’s fast-paced digital landscape, delivering reliable and efficient government services is more than just a necessity—it’s a lifeline for citizens’ livelihoods and futures. But how can state agencies effectively monitor, manage, and enhance the performance of critical applications across their infrastructure while ensuring digital resilience and cost efficiency?

 

Join Government Technology and Splunk for an exclusive webinar featuring the Indiana Office of Technology as they share how Full-Stack Observability transformed their approach to delivering essential services. Learn how Indiana proactively addressed application bottlenecks, achieved lightning-fast response times, and protected citizens' access to vital programs—all while ensuring the health and resilience of their IT operations.

 

Here’s what’s in store:

  • Actionable Insights: See how Indiana improved visibility into 200+ citizen-facing applications, reduced downtime, and delivered real-time operational efficiency through a unified ?single pane of glass.?
  • Proven Results: Discover how Indiana cut peak unemployment claim response times by 99%, enabling seamless and critical digital experiences that directly supported residents’ livelihoods.
  • Scalable Strategies: Gain insights into developing robust, digitally resilient services and applications, optimizing infrastructure, reducing tool sprawl and costs, and handling traffic surges without compromising performance or service reliability.
  • Resident Impact: Learn how Indiana’s approach ensures citizen-facing applications are always available, enhancing government trust, fostering a positive public perception, and improving residents' experience with state services.


Explore how digital transformation isn’t just about improving government efficiency—it’s about securing the futures of those who depend on it.

Speaker and Presenter Information

Cyrus Afkhampour

 

Brad Welsh
Program Manager, State of Indiana

 

Steve Towns — Moderator
VP of Content Strategy, Center for Digital Government

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government

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Event Type
Webcast


When
Tue, Feb 4, 2025, 2:00pm ET


Cost
Complimentary:    $ 0.00


Website
Click here to visit event website


Event Sponsors


Organizer
Government Technology


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