Transforming Transit: Leveraging Custom CRM Solutions for Enhanced Customer Service
In this webinar, Salesforce and CapTech shared how transit agencies are transforming customer service and operational efficiency with custom CRM solutions. Experts discussed real-world applications, strategies for optimizing customer interactions, and how data-driven insights enhance service delivery. Watch the recording to explore the future of transit technology and learn how your agency can leverage these solutions.
Speaker and Presenter Information
Geo George
Director Transportation Salesforce
Katherine Conrad
Executive Director
NEORide
Stanton Coville
Technical Director
CapTech
Relevant Government Agencies
Dept of Transportation, Other Federal Agencies, Federal Government, State & Local Government
Event Type
On-Demand Webcast
This event has no exhibitor/sponsor opportunities
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Salesforce, CapTech
Organizer
Salesforce Government Team at Carahsoft
