Reinventing Government Customer Service Conference

Practical solutions for transforming government customer service processes and performance 

Two days of practical information and case studies
Focused government speaking program
Early bird registrations $800+GST
Call for speakers now open

The Reinventing Government Customer Service Conference 2013 is designed to provide customer service professionals in the three tiers of government with knowledge and practical information for delivering relevant, timely, efficient and cost effective customer service. 

The conference will focus on themes including:

  • BEST PRACTICE: Gain insights into best practice in customer service and client relations, including policies and procedures
  • NEW TECHNOLOGIES: Reinvent customer service through using technologies such as CRM software, mobile and social media
  • CUSTOMER SATISFACTION: Manage customer expectations and complaints, and optimise the customer experience
  • DOING MORE WITH LESS: How to improve customer service on a budget

View Exhibitor/Sponsorship Details

Tue-Wed, Jun 25-26, 2013

The Hotel Windsor Melbourne
111 Spring Street
Melbourne, Victoria AU
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