Reinventing Government Customer Service Conference
Practical solutions for transforming government customer service processes and performance
The Reinventing Government Customer Service Conference 2013 is designed to provide customer service professionals in the three tiers of government with knowledge and practical information for delivering relevant, timely, efficient and cost effective customer service.
The conference will focus on themes including:
- BEST PRACTICE: Gain insights into best practice in customer service and client relations, including policies and procedures
- NEW TECHNOLOGIES: Reinvent customer service through using technologies such as CRM software, mobile and social media
- CUSTOMER SATISFACTION: Manage customer expectations and complaints, and optimise the customer experience
- DOING MORE WITH LESS: How to improve customer service on a budget
View Exhibitor/Sponsorship Details
When
Tue-Wed, Jun 25-26, 2013
Where
The Hotel Windsor Melbourne
111 Spring Street
Melbourne, Victoria AU
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Website
Click here to visit event website
Organizer
CommStrat