Microsoft Dynamics 365 Virtual Training Day: Modernize Service

Adapt your skills and master the tools you’ll need to thrive in an AI-powered world at a free Microsoft Dynamics 365 Virtual Training Day from Microsoft Learn. Join us at Modernize Service and learn how to transform your customer service experiences using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Dynamics 365 Field Service, and Microsoft 365 Copilot for Service.


Discover how these generative AI-powered solutions empower your service teams to work smarter, deliver more personalized and engaging customer experiences, and boost operational efficiency. You’ll learn how to provide consistent, high-quality service across your organization and enhance customer experiences. Plus, gain insights on how to help teams stay productive, streamline customer service functions, and generate business value.

Event Topic

Artificial Intelligence, Employee Training & Development, Modernization

Relevant Audiences

All State and Local Government, All Federal Government

Other Agency

Other Federal Agencies
Microsoft Dynamics 365 Virtual Training Day: Modernize Service
Event Type
Virtual / Online
When
Fri, Oct 03, 2025 | 12:00 pm - 5:30 pm ET
Registration Cost
Complimentary
Website
Click here to view event website
Organizers
Microsoft (MSFT)