The Gartner 2026 Leadership Vision for Chief Communications Officers

Over the past three years, 79% of organizations have faced challenges related to mis-, dis-, or mal-information, a trend poised to accelerate in the coming years. In an era disrupted by AI and characterized by "truth decay," rapid technological and environmental shifts and a deficit in communications analytics capabilities, CCOs must understand the critical imperatives for navigating 2026 and beyond. The 2026 Gartner Leadership Vision for Communications outlines strategies to redefine reputation management to strengthen and protect organizational reputation, institutionalize change and foster employee self-efficacy to maintain high performance during periods of transformation. Join this complimentary Gartner communications webinar as a Gartner expert highlights how advancing communications data and analytics capabilities can enhance responsiveness, improve delivery and better demonstrate the function’s impact. You will walk away from this session with answers to your vital questions and recommended actions to help you address your mission-critical priorities.

• Leverage Gartner’s PROTECT framework to establish and strengthen reputation resilience
• Manage employee performance through AI and macroenvironmental-driven transformation
• Build predictive data & analytics capabilities to accelerate decision making and impact

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