The Data Reality: Customer Experience Myths Debunked
Many organizations believe they're ready for customer experience (CX) transformation, yet persistent myths are silently sabotaging their CX strategies — from fragmented customer views to compliance-personalization trade-offs.
Hear from data experts at Informatica as they challenge these assumptions and reveal the data realities standing in the way of your CX potential. Discover valuable use cases that deliver measurable impact, including a single view of customers, commerce and product experience and customer privacy and consent.
Join our webinar to learn how to:
- Identify myths holding back your CX strategy
- Harness data and context to drive next-level CX
- Overcome challenges with real-world examples
Speaker Details
Monica Mullen
MDM Marketing Director • Informatica
Bob Kwilos
MDM Field Engineer • Informatica
Event Topic
Big Data, Citizen EngagementRelevant Audiences
All State and Local Government, All Federal GovernmentOther Agency
Other Federal Agencies
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Tue, Jan 20, 2026 | 10:00 am - 11:00 am PT
Registration Cost
Complimentary
Organizer