What Are We Really Building? A Practical, Hands-On Approach to Discovery

Unlock the power of a strong Salesforce foundation with our hands-on Discovery Workshop. Designed for teams preparing to launch or optimize Salesforce projects, this interactive session taught participants how to uncover true business needs, ask the right questions and avoid jumping into solutions too early. Through real-world scenarios and engaging facilitator-led exercises, attendees learned the essentials of mapping processes, understanding users and identifying data and reporting requirements.