AI-Powered Interpretation & Transcription for the Public Sector

Recent changes in federal policy, including Executive Order 14224, have altered previous guidance surrounding language assistance for individuals with limited English proficiency (LEP). These adjustments have prompted discussions about how agencies can cut costs and modernize the ways they provide access to essential public services for non-English speaking citizens. For example, the National Weather Service's decision to pause automated translation services has drawn attention to the challenges of delivering critical information during emergencies.

During this webinar, experts from OneMeta and Five9 examined current methods and presented advanced AI-driven solutions to optimize language access in public services.

Key Topics:

• Understanding the Impact: Explore how recent federal policy updates may influence translation services available in government, healthcare and education sectors.
• Case Studies: Review real-world scenarios where language barriers impacted service delivery and insights to consider.
• Innovative Solutions: Discover how AI-driven interpretation and transcription technologies can support US citizens.
• Best Practices: Identify innovative strategies for implementing scalable, automated AI translation solutions within your agency.