Breaking from the Status Quo: A Museum’s Technology Journey

Name: Breaking from the Status Quo: A Museum’s Technology Journey
Start: 2026-07-15
End: 2026-07-15

This event qualifies for:

1 CPEs

Constituent expectations are changing faster than most organizations realize. The competition isn't just other museums or performing arts centers - it's the convenience of on-demand entertainment and streaming that keeps people home. Today's audiences expect personalized, timely engagement, and modern CRM, ticketing, and AI-powered tools are making that possible in ways that weren't available even a few years ago.

In this webinar, Brite Systems, Salesforce, and Acme Ticketing explore why cultural organizations are leaving legacy all-in-one platforms behind in favor of best-in-class technology, and what that shift looks like in practice. Featuring a conversation with Gabriel Sanders, Director of Special Projects at the Center for Jewish History, you'll hear firsthand why they made the move, what it took, and what the future holds.

Attendees will learn:

Why cultural organizations are moving off legacy all-in-one platforms, and why staying put is becoming the bigger risk.
What it means to have best-in-class technology that not only connects your internal teams but helps you meet constituents where they are, with the personalized engagement patrons expect.
How to know if your organization is ready, and what to do first if you are.