Better Together: How AI Security Mailbox and AI Phishing Coach Create a Closed-Loop Phishing Defense

For many security teams, phishing triage and employee training have been two separate problems: one for the SOC, and one for the awareness team. But together, AI Security Mailbox and AI Phishing Coach change that. In this session, Mason Wheeler, Manager of Cybersecurity Operations at Renown Health, joins Amanda Wong, Product Marketing Manager, to share how to use these products in tandem to close the loop between automated triage and adaptive training—turning every reported phishing email into an opportunity to reduce human risk.

They'll discuss how AI Security Mailbox eliminates the manual triage burden, while AI Phishing Coach gives employees the tailored coaching they need through simulations grounded in real attacks.

We'll cover:

• How Renown Health connected automated email triage and phishing training into a single, continuous workflow
• What it looks like operationally to run both products together: rollout, configuration, and getting employees to engage with training that feels real
• How AI Security Mailbox and AI Phishing Coach provide autonomous remediation to just-in-time coaching to measurable reductions in phishing susceptibility

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