From Burnt Out to Built In: How Federal Agencies Retain IT and HR Talent Through Smarter Employee Services

Federal IT and HR teams face a chronic bottleneck: routine requests (password resets, leave requests, IT provisioning) consume 80% of help desk capacity, leaving no room for strategic work.  In this session, we explored how intelligent AI-powered employee services can help address these challenges without requiring additional headcount.

We examined how Moveworks intelligently triages and resolves routine requests, and how Employee Works and Employee Slate create a unified, compliant employee experience—and critically, how these work together within federal security and governance constraints.

Through a live demonstration, attendees saw a practical roadmap for implementing these capabilities in a federal environment and gained insights to help build a compelling business case for leadership.

Event Topic

Artificial Intelligence, IT, Technology

Relevant Audiences

All Federal Government
From Burnt Out to Built In: How Federal Agencies Retain IT and HR Talent Through Smarter Employee Services
Event Type
On-Demand
Event Subtype
Webinar / Webcast
Duration
1h 0min
Registration Cost
Complimentary
Website
Click here to view event website
Organizer
ServiceNow Government Team at Carahsoft