Scaling Citizen 360 & Frontline Intelligence with Siemens ICX

State and local health and human services (HHS) agencies face a compounding challenge: vital citizen data remains trapped within isolated departmental silos—spanning emergency dispatch, public safety, public health records and housing shelters. While many agencies have successfully digitized basic data collection or launched isolated AI pilots, a significant "AI Value Gap" remains because frontline workers cannot access real-time, context-aware insights when making split-second decisions in the field. 

This webinar demonstrates how agencies can elevate successful data capture into true frontline intelligence by leveraging the recently released Siemens Intelligence Center X (ICX) platform. Attendees will witness how a frontline workers can use natural language queries to seamlessly canvas a backend Knowledge Graph for context and semantic reasoning, while simultaneously leveraging RapidMiner AI Studio to deliver real-time, trusted and prescriptive actions directly to the field.

What attendees will learn:

• Bridging the AI Value Gap: Move beyond AI pilots to deploy governed, predictive models in frontline human services.
• Next-Gen Citizen 360: Connect disparate municipal data with an enterprise data fabric and knowledge graphs—without complex SQL re-platforming.
• Context-Aware Field Operations: Enable crisis workers to use natural language to securely access case history and receive real-time resource recommendations.
• Accelerated, Governed Deployment: Build and deploy governed AI workflows in days using visual AI, graph orchestration and low-code development.