Scaling Citizen 360 & Frontline Intelligence with Siemens ICX

To transform from reactive crisis response to proactive community care, health and human services agencies face a compounding challenge. The vital citizen data they need to precisely make decisions in the field is siloed, difficult to access, and lacks insights. The City of Rochester, NY has proven that it doesn’t have to be this way.

Watch this on demand recording to witness the “Art of the Possible.” Hear how the City of Rochester used the development and contextualization capabilities found in Siemens’s Intelligence Center X to transform how their mobile crisis teams operate in the field. With a rapid, centralized case management application, teams can now use natural language queries to receive real-time, trustworthy, prescriptive actions directly in the field.

Watch now to learn:

• Bridging the AI Value Gap: A lot of agencies have digitized basic data collection or launched isolated AI initiatives. See how you can go further and scale governed, predictive models directly into frontline human services workflows.
• The Next-Gen Citizen 360: Safely link disparate municipal data sources (ER logs, 911 dispatch, shelter availability) without complex or fragile SQL re-platforming.
• Context-Aware Field Operations: A live demonstration of a mobile crisis worker rapidly and securely accessing a patient's historical touchpoints and receive immediate, prescriptive actions.
• Accelerated, Governed Deployment: How Intelligence Center X’s combination of visual data science, graph orchestration, and low-code development allows IT teams to build and safely deploy complex AI workflows in days rather than years.