19 past events found
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Boost Pipeline Growth With Gartner's En...
We are all familiar with how to segment buyers based on psychographics and their persona. However, we frequently just use firmographics to segment and group buyer organizations. This approach lacks crucial components of organizational context that are essential to effectively and efficiently engaging buyers and approaching sales. In this complimentary webinar, our Gartner experts will share how to better understand the key indicators of differ...
November 29, 2022
Organizer: Gartner
Location: Webcast
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Experiment With the Metaverse to Increa...
Enterprises experimenting with the metaverse can connect, engage with, and incentivize human and machine customers to create new value exchanges, revenue streams and markets. Gartner expects that a complete metaverse will be device-independent and not owned by a single vendor. It will have a virtual economy, using digital business assets (DBAs), enabling interaction, play, debate, study and for conducting business. Executive leaders should aug...
August 26, 2022
Organizer: Gartner
Location: Webcast
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Gartner Panel: Predictions to Optimize...
Leading customer service and support functions increasingly realize that not every customer should be retained, not every interaction should take place and not every metric should be tracked. Gartner predicts that the customer service and support (CSS) organization of the future will adopt a “customer service first” identity. The function will become highly selective in deciding who to serve, how to serve and what to measure, optim...
March 10, 2022
Organizer: Gartner
Location: Webcast
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The Proven Storytelling Approach for Al...
Effective communication for any organizational leader today comes down to one question: Does your audience trust you as a speaker? It is a question that goes back to Ancient Greece and Aristotle, who laid out a three-part story arc – ethos, logos, pathos – that still stands the test of time. Join this complimentary webinar as Gartner storytelling expert Ed Gabrys reveals why age-old communications rules are just as applicable in to...
February 24, 2022
Organizer: Gartner
Location: Webcast
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Redefine Commercial Strategies With Orc...
Customers are speaking, and it is time for chief commercial officers (CCOs) to not only listen but to act on what they hear. B2B buyers spend only 24% of their buying time meeting with all potential suppliers, and they continually refer to digital channels even while in contact with a seller. Meanwhile, the customer’s journey gets more complex and opaque due to increases in conflicting information, buying group stakeholders and self-serv...
February 17, 2022
Organizer: Gartner
Location: Webcast
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The 3 Key Customer Experience Trends to...
Technology continuously changes the way customers engage with organizations, so what is coming next? This complimentary webinar explores three trends that Gartner sees as most relevant to engaging customers and their impact on customer experience. Technology and customer leaders will discover the steps that will let you take advantage of these trends to drive growth. Discussion Topics: Discover the three trends at the intersection of technolog...
February 10, 2022
Organizer: Gartner
Location: Webcast
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The Gartner Top Strategic Predictions f...
Uncertain times give enterprises the opportunity to learn new lessons for creating and gaining value. Gartner’s strategic predictions provide insights into the near future that will lead to a strong strategic planning exercise. This complimentary webinar explores the Gartner Top Strategic Predictions for 2022 and Beyond and how you can use these predictions to reach beyond the expected to find new value. Discussion Topics: Find out how i...
January 14, 2022
Organizer: Gartner
Location: Webcast
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ReimagineHR Conference 2021
After careful consideration and input from our clients, Gartner has made the decision to deliver this year’s conference virtually. While we were looking forward to bringing people together in person, given the uncertainty associated with the Delta variant and potential travel and safety challenges we believe at this time a virtual conference experience will provide the best opportunity to learn, engage and be inspired. COVID-19 affected...
November 8-10, 2021
Organizer: Gartner
Location: Virtual
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The Gartner Magic Quadrant for Digital...
Digital experience platforms (DXP) strive to help organizations move from websites to offering multiexperience digital arrays to a wide range of audiences. DXPs have emerged as a critical tool for customer, partner and employee engagement. The Gartner Magic Quadrant for digital experience platforms marks the maturation of a long-evolving category. This complimentary webinar breaks down the findings of the latest magic quadrant to gauge the sta...
October 5, 2021
Organizer: Gartner
Location: Webcast
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Marketing Symposium/Xpo
Today, to grow amid uncertainty means marketing and business must create, strengthen and renew connections. As a marketer, you are at the center. Reaching customers whose needs and behaviors continue to shift. Hearing and acting on employees’ voices calling for internal and societal change. And connecting business partners and corporate leaders to support digital opportunities for new growth. After a year of upheaval, you know the chall...
August 31 - September 2, 2021
Organizer: Gartner
Location: Virtual
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