The importance of security cannot be understated. Today's businesses rely on working with known customers in a friction-free environment. To get to that level of customer service, organizations need to be confident that their customer is who they say they are. This is why leading organizations around the world are addressing this problem with Nuance AI-driven biometric security solutions. Nuance security and biometrics solutions enable easy an...

Customer experience transformation has begun -- explore where it will go next as organizations move from crisis-response mode to strategic digital transformation that uses conversational AI at every touchpoint. Speed deployment of a superior digital customer experience in as little as three weeks with Nuance Essentials for intelligent chatbots and VAs. Using industry-specific intents and proven experience, this AI-based platform integrates wi...

Use your voice to securely capture the patient story more naturally and efficiently --anytime, anywhere! Dragon Medical One cloud-based FEDRAMP certified speech recognition solution provides a consistent and personalized clinical documentation experience across solutions, platforms, and devices. Join us for this live webinar to learn how other government agencies are saving time documenting patient care directly in the EHR with Dragon Medical...

What if there was a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagements? Delivered through virtual assistants, live chat, and messaging from automated tools for the savvy self-server, and human assistance that gives the customer one to one personalized service. During this demo desk, you will learn how to connec...