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Improving Customer and Citizen Satisfac...
Nuance Conversational Interactive Voice Response (IVR) enables human-like interactions allowing individuals to self-serve and successfully resolve issues within the IVR. It delivers an intuitive service experience that anticipates the caller's needs and enables them to interact with the system naturally, in their own words. Learn how the modern voice combines AI-powered speech engines to enable automated conversations that feel almost human. D...
December 10, 2020
Organizer: Nuance Government Team at Carahsoft
Location: Webcast
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