110 webcasts found
+ 125 past events found
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Salesforce and Incapsulate Webinar
View this on-demand webinar to learn how Incapsulate can use Salesforce to provide Tennessee agencies with solutions that deliver a modern customer experience that works across all interaction channels through a single cloud-based platform. Discover how you can use Salesforce at your agency to: Provide digital channels for your customers to discover and engage with your agency Give your Contact Center agents a single source of information util...
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Improve Government Services by Reimagin...
The pandemic was a driving force for agencies at every level of government in providing the necessary digital services to constituents and employees. Many agencies converted legacy processes in a matter of weeks that would have previously expected to take years. Now that improved processes are in place, how can agencies continue to expand their reach, propel innovation, and further drive digital services to be easily accessible, seamless, and...
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Automating Your Community Development a...
Many agencies are considering new technologies to automate their Community Development and Regulatory (CDR) processes to increase productivity internally and improve citizen experiences.There are many options available, but the best approach is not always clear. Should you focus on a custom-built or out-of-the-box solution? Should you consider Software as a Service (SaaS) or on-premises deployment? What are the best ways to reduce risk and ach...
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Adobe Connect Webinar Series: Go Virtual
Adobe Connect enables you to create secure and engaging online experiences. Whether you need a place to meet, train, teach, or host events, we invite you to view our on-demand webinar series running to learn all the ways you can go virtual with Adobe Connect. Starting with Online Experiences Adobe Connect Basics Hosting, Completely Online Adobe Connect 11 Collaborating Securely Adobe Connect for Meetings Training Online Adobe Connect Virtual...
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Return to Campus with Splunk and NuHarbor
Universities and health officials around the world are working vigorously to ensure students can safely return to campus. Schools need to know who may have been in contact with a person that has tested positive for COVID-19, as well as where on campus that person has been. Having this information will allow schools to make quicker and more efficient decisions regarding campus safety and student quarantine. Along with manual tracing efforts, a...
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Northeast 2021 Roundtable Series: Innov...
Google Cloud's Contact Center AI (CCAI) helps call centers to improve customer service with AI that understands, interacts, and talks. By providing advanced virtual agents that offer natural interactions and empowering human agents with continuous support during their calls and chats, CCAI can help call centers achieve exceptional customer satisfaction and increased contact center operational efficiency. This on-demand roundtable will provide...
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Fire Safety Courses By OSHA Campus (360...
ABOUT THIS COURSE What is Fire Safety Training? This course covers OSHA's guidelines for fires and fire protection measures. We'll discuss how careful planning and precautionary measures can save lives and property. You'll learn to identify different types of fires and fire extinguishers. We'll discuss fire protection systems, how to diagnose evacuation plans, and how to prepare for emergencies. You'll learn about common fire-related injuries...
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Fire Prevention Program Manager Online...
Learn how you can help improve construction site fire safety and earn the digital NFPA® Gold Badge verifying your training and proficiency as a fire prevention program manager. Construction fires risk lives and cause millions of dollars in damages each year. Building and life safety codes require compliance with NFPA 241, Standard for Safeguarding Construction, Alteration, and Demolition Operations, which calls for construction projects to...
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NFPA 72: National Fire Alarm And Signal...
Launch your fire alarm and signaling systems training with the updated 2019 NFPA 72 Online Series. Learn about the 2019 edition of NFPA 72® at your own pace, on your own time. Created by the leading experts in NFPA® code compliance, this fully updated, six-part online series spans every aspect of fire alarm and signaling, from design to inspection, testing, and maintenance. Courses cover new technology and the applicable requirements f...
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Inspection, Testing, And Maintenance Of...
Get the knowledge and skills to help ensure water-based fire protection systems are capable of safeguarding buildings, assets, and people with NFPA 25: Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems Online Training Series. Keeping fire sprinklers and related equipment in optimal condition plays a crucial role in reducing property damage and increasing the chances of building occupants escaping to safety in the even...
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