Government agencies require a higher level of security and user experience than ever before. According to the Office of Management and Budget's updated policy around Identity, Credentials and Access Management (ICAM), agencies are being encouraged to use more flexible solutions, supporting pilots for new authenticators, and requiring the creation of a dedicated ICAM team.The answer? A multifaceted approach, involving access, security, governan...

Security leaders at government agencies have a complex workforce to protect. Today, agency employees, contractors, partners, and even citizens all need access to applications and resources from a variety of different locations, including at work, at home, or from a local coffee shop. The rise of cloud and mobile devices has catalyzed rethinking modern security, but amidst this complexity, one consistency remains: credential-harvesting is the m...

Ransomware attacks on colleges and universities are the latest cyber threat to hit the headlines. Reports from campuses in Colorado, New Jersey, and New York City are the latest examples of how higher education is one of the most targeted industries with a significant number of users and vast amounts of data to protect.If successful, ransomware attacks have proven to be extremely lucrative. Security leaders within higher education need strateg...

The explosion of devices and communication channels in recent years presents government with a serious dilemma: How do agencies interact with citizens who increasingly rely on smartphones and tablets for public services? Citizens expect government agencies to meet them on their terms, and today that means a quality customer experience (CX) that’s digital, seamless and unfolds on any channel, device or platform they choose. More important...

As IT needs have significantly increased, so has the requirement of a secure infrastructure to support the sudden world of remote living for government agencies and the communities they serve. States, cities and counties have transitioned most employees to remote work, and are now taking a closer look at preventing cyberattacks as workers log in from their homes and personal devices. Not to mention, the increased traffic to citizen portals als...