7 webcasts found
+ 16 past events found
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Dublin's New Features and Functionality...
Dublin's New Features and Functionality UnveiledWebcast Designed for Current Government Customers Organizations deploy ServiceNow to create a single system of record for IT - to automate manual tasks, standardize processes and consolidate legacy systems. We are pleased to announce the availability of the latest product release from ServiceNow, called Dublin. View our complimentary on-demand webcast designed for government customers to learn ab...
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Service Management & Performance Analyt...
State & Local Governments are deploying more cloud and SaaS applications than ever before to support a wide range of business services. But how do they know if their processes are more cost efficient or supporting continuous regulatory change and scrutiny? Deploying services without understanding if those services are really meeting the business needs is like picking a destination without a map on how to get there. At the heart of a busine...
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Service Management & Process Automation...
State & Local Governments are deploying more cloud and SaaS applications than ever before to support a wide range of business services. But how do they know if their processes are more cost-efficient or whether employees are using their time efficiently? ServiceNow allows agencies to achieve new levels of enterprise productivity by optimizing internal processes. At the heart of a business service is a structured process that needs to be ma...
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ServiceNow ITAM Webcast Series
Ever wonder where your IT organization stands today when it comes to its ability to provide outstanding delivery of services to its customers? Is the stack of incident tickets growing? Are there recurring problems without insight on their cause? If an outage occurs, how long does it take to resolve it and mitigate the root cause? Are service delivery challenges impacting budget - and worse, impacting IT's internal reputation? The symptoms may...
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Service Management Just Got Easier! Ach...
View our on-demand webcast for an overview of ServiceNow Express, a no-compromise, cloud-based service management solution that’s fast to deploy, and simple to configure. Isn’t it time you said goodbye to service desk confusion and hello to automated IT service delivery? Express empowers you to do the extraordinary with limited resources and budget. You will hear how to automate your daily support tasks and how to track, measure,...
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Managing Effective Enterprise Services...
View our on-demand webcast to understand how your organization can prevent “cloud sprawl” by enforcing good governance and cost controls, while enabling authorized users with access to flexible, approved, and effective application development and deployment options. This is an opportunity to hear how selected agencies are taking action to ensure their cloud services are tracked by a single system of record, enabling management of c...
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Brokering Services to Support IT Modern...
As the government CIO role evolves from IT support to business partner and broker of services, there is a need to have a different governance model and more willingness to standardize than before. So how does this work? What steps can you still take to simplify the IT stack, get better performance, lower costs, and make the service easier to consume-- whether it be case management, AI, identity management, payment systems, or any other common...
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