As state agencies continue to migrate services online, prioritizing positive digital experiences becomes vital. Whether it’s modernizing accessibility, integrating complex outreach campaigns, or increasing staff capacity at scale, state leaders are taking a user-centric approach to creating their online interactions. Join Granicus for a complimentary webinar to learn examples and tips that governments can implement to create more engagin...

Join Granicus for a complimentary webinar to hear how the City of Unley’s transformation program replaced complex, paper-based processes with a full range of customer-driven digital services that are available 24/7. The Council-endorsed strategy was based on three guiding principles: Streamline service delivery around the community Approach all activities from a customer perspective Empower the City of Unley's workforce Register toda...

Hosted by Mel Hagedorn, Granicus Director of Client Services, we will be chatting to Kirk Ratcliffe who heads up the City of Gold Coast’s Customer Experience team, and Dani Sargeant who leads the City’s Web Services team in their Customer Experience and Communications Branch. Join Granicus for a complimentary webinar to hear experts delve into the City of Gold Coast’s largest and most extensive web transformation project and...

As residents continue to demand more transparency and accountability from their local leaders, robust digital solutions have become essential. It can be difficult to facilitate two-way dialogue and build trust with community members through just social media and town hall meetings. However, an online community engagement platform can help bring more people into the local conversation. Join Granicus for a complimentary webinar to hear directly...

The role of the digital experience is critical for local and state governments. Residents and business owners expect a personalized, intuitive experience in every interaction, and are voting with their wallets as they choose where to live and do business. Governments must embrace the importance of the constituent, employee, and partner experience in everything they do.Join Granicus for a complimentary webinar to discover how the City of San Jo...

Join Granicus every Thursday at 4pm Eastern for a 30-minute demo to learn how Granicus’ suite of solutions is impacting digital citizen engagement. Product engineers will walk you through a different service each week, showcasing how governments are leveraging digital services to more efficiently serve their citizens. September 16 Event - govDelivery + govAccess Platform The combination of govDelivery and govAccess allows you to see how...

Join Granicus every Thursday at 4pm Eastern for a 30-minute demo to learn how Granicus’ suite of solutions is impacting digital citizen engagement. Product engineers will walk you through a different service each week, showcasing how governments are leveraging digital services to more efficiently serve their citizens. August 12 Event - govMeetings Video Learn how Granicus’ suite of solutions is impacting digital citizen engagement...

Join Granicus every Thursday at 4pm Eastern for a 30-minute demo to learn how Granicus’ suite of solutions is impacting digital citizen engagement. Product engineers will walk you through a different service each week, showcasing how governments are leveraging digital services to more efficiently serve their citizens. August 5 Event - Host Compliance Learn how Granicus’ suite of solutions is impacting digital citizen engagement du...