Developing a new or redesigned website poses numerous risks for government agencies. One of those risks is low adoption by residents. With that in mind, the first important step is to collectively think about the purpose your agency's website should serve. What information does your agency want your residents to easily find, understand, and implement? For most agencies, that means shifting the focus from how the agency operates to how audience...

During a crisis, effective communications can be the difference between confidence or doubt, security or discord, and ultimately, success or failure.With the continued focus on COVID-19, demonstrations, and the upcoming severe weather season, government teams need a repeatable playbook that can account for multiple crises at one time.Join Granicus to gain a better understanding of:Managing a multi-crisis mindset through a step-by-step communic...