8 past events found
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Ask Us Anything: CX and Digital Service...
The federal government has rapidly digitized key processes to meet the public’s demand. The Executive Order (E.O.) on “Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government” emphasizes the importance of building intuitive, equitable processes that foster inclusivity. But does your agency have a strategy to guide the customer experience (CX) journey and collect key engagement data? Join G...
April 26, 2023
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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CX Reimagined: How-to Create Equitable...
Digitizing government services provides a unique opportunity to engage and serve the public. But is your agency ensuring equitable access to program benefits? Building an inclusive, transparent federal government starts with strategic communications that drive program awareness and action. Governments benefit from communication strategies that create thoughtful interactions along the journey to enhance the digital experience. Join Granicus for...
April 11, 2023
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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3 Tips In 15 Minutes: Top Consideration...
In communities across North America, an increasing number of housing units are converting into short-term rentals (STRs). While this change can bring tourism that stimulates local economies, it can also bring negative changes to the quality-of-life residents currently enjoy.When it comes to creating ordinances to address STRs, it is important to have the right information to consider what factors go into creating policies that help protect the...
May 11, 2022
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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3 Tips in 15 Minutes: Quick Wins to Sta...
Join veteran records manager, Cindi Mansell, during these upcoming webinars as she offers actionable tips to help your organization shift from treading water to sailing free in an ever-more-complex world of responding to public records requests. Thursday, May 5th 11am ET; 8am PT 3 Tips in 15 Minutes: Quick Wins to Stay Afloat When Drowning in Public Records Requests Discover the ways in which your organization can: Not sweat the small stuff; s...
May 5, 2022
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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4 Strategies to Spark Public Engagement
The squeaky wheel gets the oil as the adage goes. But what happens when that squeaky wheel only represents a small portion of your stakeholders? You could end up making a decision or policy change that causes problems for the greater body of your constituents. How can federal agencies mitigate the risks of only engaging with the most vocal of their stakeholders? To help, Granicus is bringing you 4 strategies to spark public engagement. These s...
November 9, 2021
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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Smarter Permitting and Licensing for STRs
So, you already have a permitting and licensing process in place. Where do you go from here? With governments experiencing widespread budget shortfalls across North America, efficient short-term rental (STR) compliance has never been more important. Common points of friction for both hosts and governments alike can be found in permitting and licensing processes. By thoroughly examining challenges for staff and the citizen journey, you can adop...
February 25, 2021
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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Banish the Backlog: How to Quickly Stre...
Join Granicus for thier on-demand webinar to discover how local governments keep up with their residents' requests, reduce the time to process requests, and cut costs. On-demand govService Webinars Beat the Bottleneck: How to Quickly Streamline Permit and Licensing Requests Specifically, this webinar will cover: Implementing real-time verification to avoid wasting time on incomplete or ineligible submissions Using a single dashboard to review...
February 9, 2021
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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Make an Impact by Personalizing your Co...
With missed appointments, late payments, lapsed benefits, how do you get people to take the action you need with limited resources for following-up? The answer: Send automated personalized emails, voice, and SMS messages to millions at a time. The result: Reduced costs, saved time, generated revenue, and improved stakeholder relationships. Join your government peers for a complimentary webinar on Thursday, October 22nd at 1:00pm Eastern to exp...
October 22, 2020
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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