Customer Journey Mapping in the Public Sector
“Seamless customer experience is the key to creating a positive experience between citizen and their government entities. But the acceleration of digital tools and multiple points of interaction had added many layers of complexity to service delivery. Despite the emerging challenges, the public sector continues to transform service delivery to support citizens throughout all stages of life. Today, with almost all aspects of life being di...
Customer Journey Mapping in the Public Sector
“Seamless customer experience is the key to creating a positive experience between citizen and their government entities. But the acceleration of digital tools and multiple points of interaction had added many layers of complexity to service delivery. Despite the emerging challenges, the public sector continues to transform service delivery to support citizens throughout all stages of life. Today, with almost all aspects of life being di...
Mastering Cyber Threat Identification a...
In today’s digital landscape, cyber risks have become a top concern for the public sector, with increased potential for sabotage. It is of utmost importance to develop a comprehensive understanding of the tactics, techniques, and procedures (TTPs) employed to effectively defend against these evolving threats Mastering Cyber Threat Identification in the Public Sector has been designed to give public sector cyber professionals the practica...
Business Architecture in Action
2023 is set to be another big year for IT in Government, with agencies and departments focusing on boosting and maintaining the momentum of modernization initiatives. Leaders are driven to improve accessibility to digital services, achieve greater seamlessness of online interactions for both employees and external stakeholders, and to propel future initiatives. The Business Architecture in Action online training course is developed for time-po...
Business Architecture in Action
2023 is set to be another big year for IT in Government, with agencies and departments focusing on boosting and maintaining the momentum of modernization initiatives. Leaders are driven to improve accessibility to digital services, achieve greater seamlessness of online interactions for both employees and external stakeholders, and to propel future initiatives. The Business Architecture in Action online training course is developed for time-po...
Mastering Cyber Threat Identification a...
In today’s digital landscape, cyber risks have become a top concern for the public sector, with increased potential for sabotage. It is of utmost importance to develop a comprehensive understanding of the tactics, techniques, and procedures (TTPs) employed to effectively defend against these evolving threats Mastering Cyber Threat Identification in the Public Sector has been designed to give public sector cyber professionals the practica...
Power BI Fundamentals for Government
We’re excited to invite you to our first training session, Power BI Fundamentals for Government. We’ve partnered with RonInsight to create an interactive learning experience that is tailored for data and analytics professionals within the public sector. This training session applies to you, and your team, regardless of whether you are the resident data guru or just getting started. Key learning objectives include: Easily connect to...
Power BI Fundamentals for Government
We’re excited to invite you to our first training session, Power BI Fundamentals for Government. We’ve partnered with RonInsight to create an interactive learning experience that is tailored for data and analytics professionals within the public sector. This training session applies to you, and your team, regardless of whether you are the resident data guru or just getting started. Key learning objectives include: Easily connect to...
Data Management & Analytics Government...
Cutting Through Complexity to Deliver Clarity for Actionable Insights Public sector data professionals have tremendous influence in shaping an equitable society. Whether this means properly contextualizing public health statistics, analyzing demographic data, or identifying economic disparities, the power of data is revolutionary. If, however, the public sector operates without coordination, meaningful progress can be challenging. How can publ...
Power BI Fundamentals for Government
We’re excited to invite you to our first training session, Power BI Fundamentals for Government. We’ve partnered with RonInsight to create an interactive learning experience that is tailored for data and analytics professionals within the public sector. This training session applies to you, and your team, regardless of whether you are the resident data guru or just getting started. Key learning objectives include: Easily connect to...
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