Join us for Amazon Connect 101, a 6-hour virtual workshop exploring core concepts related to the provisioning, configuration, and management of Amazon Connect. We’ll cover a slightly technical mix of business and practical applications, such as: Various Amazon Web Services (AWS) that can be leveraged alongside Amazon Connect A sneak peek at new product feature releases for Connect A glimpse into available integration methods to CRM, WFM,...

Are you ready to transform customer experience? Join our free virtual conference where you'll learn how to harness the power of generative AI to streamline your operations, improve customer service, and increase employee happiness. Hear from industry experts, AWS customers, and partners about the latest trends in CX transformation. With sessions focused on an innovative business journey and exploring top CX use cases, learn how organizations o...