Critical infrastructure services in North America face accelerating threats from both nation-states and other sophisticated threat actors. Governments globally are grappling with how to best balance incentives, support, and direct oversight. Meanwhile, critical infrastructure owners and operators face significant challenges with technology, staff resources, and expertise to better manage cyber resilience. For instance, the healthcare industry...

Successful federal modernization requires an artful blend of people, process, and technology—with a relentless focus on enabling business transformation. A “digital playbook” can provide a comprehensive guide to the process, describing both overarching strategy and tactical approaches. Using a templatized technology strategy can boost mission outcomes while humanizing data-driven modernization and leveraging artificial intell...

No matter how quickly technology has changed over the past few decades, nothing matches the speed with which AI has begun to transform how agencies operate. In response to the changing landscape, in October 2023, the Biden administration released two frameworks, the Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence and the Office of Science and Technology Policy’s Blueprint for an AI Bill...

Administering elections falls on the shoulders of state and territorial governments. It is not surprising, then, that there are so many different approaches, technologies, and processes in place to handle election infrastructure. The problems that befall election infrastructure are many, varied, and often well publicized. In Maricopa County, Ariz., ballots were too lightly printed to be read by scanners during the 2022 midterms. Multnomah Coun...

The continuous evolution of technology presents us with a dynamic landscape filled with both promise and challenges. As the internet gained widespread adoption, it revolutionized various aspects of our lives, introducing innovations such as online shopping and real-time news updates, alongside issues like spam, phishing, and malware. Traditionally, government entities have been cautious in adopting new technologies, often due to regulatory con...