3 webcasts found
+ 16 past events found
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Navigating the Federal Customer Experie...
Customer experiences with the federal government have long lagged behind those provided by the private sector. This is due, in part, to legislation that restricts citizen feedback. However, this year Congress is considering the Federal Agency Customer Experience Act which would remove those restrictions. View our complimentary on-demand webinar to learn how to best gather and act on citizen feedback. We'll discuss: Current barriers to and stre...
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Navigating the Federal Customer Experie...
Customer experiences with the federal government have long lagged behind those provided by the private sector. This is due, in part, to legislation that restricts citizen feedback. However, this year Congress is considering the Federal Agency Customer Experience Act which would remove those restrictions. View our complimentary on-demand webinar to learn how to best gather and act on citizen feedback. We'll discuss: Current barriers to and stre...
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How to Improve Force Development by Und...
As the Department of Defense (DOD) continues to focus on Force Development to increase readiness, each branch is spending tremendous time and effort transforming their training and education programs. To properly respond to changing needs and threats, it's crucial that the effectiveness of those programs be measured rapidly and adjusted with precision. We had a live demonstration and Q&A, exclusively for DOD.
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