Universities and health officials around the world are working vigorously to ensure students can safely return to campus. Schools need to know who may have been in contact with a person that has tested positive for COVID-19, as well as where on campus that person has been. Having this information will allow schools to make quicker and more efficient decisions regarding campus safety and student quarantine. Along with manual tracing efforts, a...

In our evolving digital age, prioritizing the customer experience (CX) has become one of the most important and efficient ways to increase engagement, and new technologies are helping organizations do so. Staying on top of the newest CX and technology trends to meet citizen expectations can be difficult though. Join us online Thursday, March 12 from 2-3 p.m. ET/11 a.m. – noon PT for a panel discussion featuring customer experience expert...

The Children’s Equity Project and the Bipartisan Policy Center invite you to join us for a virtual event series to announce the release of our new report, Start with Equity—From the Early Years to the Early Grades: Data, Research, and an Actionable Child Equity Policy Agenda.  The report reviews the state of the equity data, research, and policy landscapes from the early years to the early grades in key areas—like disci...

The Children’s Equity Project and the Bipartisan Policy Center invite you to join us for a virtual event series to announce the release of our new report, Start with Equity—From the Early Years to the Early Grades: Data, Research, and an Actionable Child Equity Policy Agenda.  The report reviews the state of the equity data, research, and policy landscapes from the early years to the early grades in key areas—like disci...

The latest Citizen Experience Executive Order has underscored the need for agencies to modernize their technologies and processes to best meet the ever-evolving needs of their customers. Additionally, HHS agencies are overwhelmed with rising customer expectations, the influx of caller inquiries, rising costs, etc. With this in mind, State and Federal organizations are turning to AI and cloud-based solutions while integrating emerging technolog...

8 Barriers of Digital Service Adoption Positive government agency service adoptions are becoming increasingly important as government agencies focus on creating seamless customer experiences (CX). Reducing barriers to digital service adoption and ensuring more users successfully switch requires government agencies to provide intuitive digital experiences that thoughtfully guides individuals through the process. In this session, experts will ex...

Actionable next steps on what local governments can do about affordable housing, and its direct tie-in to community dynamics and economic mobility opportunities for residents.

Sponsored Content WebinarMyGovWatch - Nick Bernardo RFP Cliches Debunked: What Government Buyers Really Think Join us for a quick overview of MyGovWatch.com’s first-ever buyer survey to learn the answers to FIVE super-important questions if you respond to RFI, RFQ or RFP. SPOILER ALERT: The answers may SURPRISE you: Do buyers prefer hiring companies they interacted with before procurements begin? Do they typically hire incumbents? How of...