Government agencies continue to expand their digital service offerings, making it easier than ever before for the public to access critical benefits and services online. However, this rapid expansion of digital services has opened the door to unprecedented identity fraud and abuse, costing billions of dollars. In many cases, additional customer friction was introduced for identity verification processes as a mechanism for reducing fraud. But t...

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National security in the 21st Century requires timely and informed decision making. Harnessing hidden insights found in data from disparate systems and applications can help develop strategies to address unseen aspects of defense relation challenges. No matter the location or source, how do agencies effectively ingest and route all data into a platform where it can be used to its full potential? What role do emerging technologies play in ensur...

This webinar will explore the benefits and challenges of manual software testing versus automated software testing in the defense and aerospace industries. Participants will gain a comprehensive understanding of the differences between these two testing approaches, including their respective advantages and limitations. We will discuss the role of manual testing in ensuring the safety and reliability of critical defense and aerospace systems, a...

8 Barriers of Digital Service Adoption Positive government agency service adoptions are becoming increasingly important as government agencies focus on creating seamless customer experiences (CX). Reducing barriers to digital service adoption and ensuring more users successfully switch requires government agencies to provide intuitive digital experiences that thoughtfully guides individuals through the process. In this session, experts will ex...

The federal government’s emphasis on cybersecurity for all agencies has had a dizzying effect on the regulatory environment. Agencies must address Executive Order 14028, mandating a zero trust architecture by September 2024. To get there, they must navigate through the General Services Administration’s approved cloud offerings in the Federal Risk And Management Program (FedRAMP). Then there are the National Institute of Standards a...

The White House is calling for federal agencies to prepare their staff, their infrastructure, and their processes for a hybrid environment with its Future of the Workforce initiative. Government leaders are asking themselves: how do they ensure their staff can work anywhere, at anytime? During this on-demand webinar, Smartsheet Advisory Board members Marina Nitze (former Chief Technology Officer for the U.S. Department of Veterans Affairs) and...

Ever since the dawn of the internet, its usefulness lies in the data it handles, whether moving it, storing it, or calculating with it. As a result, just as Willie Horton once said he robbed banks because “that’s where the money is,” many of today’s cyber bad actors target agencies’ data because they can monetize it. As a result, cybersecurity is akin to the 20th century Cold War. On the one hand, bad actors ...

Attendees of this event gained guidance and best practices from crisis engineer and author Marina Nitze, partner at Layer Aleph and former Chief Technology Officer at the U.S. Department of Veterans Affairs, and Matthew Weaver, partner at Layer Aleph, founding member of the United States Digital Service, and founding member of Site Reliability Engineering at Google. Attendees saw how restructuring technical systems and organizational functions...

Red Hat is dedicated to supporting the U.S. Department of Veterans Affairs (VA) in leveraging technology for significant transformation. This commitment involves fostering skills and knowledge through a combination of online trainings, in-person led sessions and personalized learning paths on Linux, automation and Kubernetes. VA colleagues joined Red Hat online and reviewed the Training and Certification offerings that are included in the Red...