How does a small service team of three ensure customer success while handling over 1000 tickets a month? Tanya Christensen will show you how her team at Northrop Grumman uses Atlassian tools to crush SLAs in our Carahsoft-sponsored webinar: Northrop Grumman: Flipping the Table withRevolutionary Service Management This is the first of a multi-part webinar series that explores critical success factors for digital transformation. In this fast-pac...

Now more than ever Federal Agencies are required to comply not only with agile project management processes, but also maintain agency standards for security and implementation policies. Attendees will learn ways to demonstrate Jira and Confluence's capability to provide the following: Traceability across documentation, development tasks, and code Compliance tracking, even with agency related policies Schedule tracking, management, and adherenc...