Modernizing and digitizing government services is a complex task. Citizens often have a hard time finding the right agency or information they need, processes are lengthy, and often deal with sensitive data, and agencies are required to meet stringent privacy and security standards and regulations. Today’s agency leaders are making services more accessible, easy to navigate, and focused on providing quick and effective answers by establi...

Join Elastic and the Arizona Department of Homeland Security (AZDOHS) to learn how their agency is leveraging Elastic to combat evolving threats. Elastic provides a centralized security information and event management (SIEM) platform and log aggregation, offering real-time visibility for improved cybersecurity and threat detection. With Elastic, organizations of all sizes can streamline log analysis, prioritize alerts based on threat relevanc...

As constituents' expectations evolve alongside technological advancements, government agencies must adapt their services to better meet the needs of customers across the nation. Doing so requires focus on and investment in the customer experience (CX). And with the emergence of artificial intelligence (AI) leaders are looking to its potential to improve CX. How is the rise of cutting-edge technologies like AI reshaping traditional approaches t...