4 webcasts found
+ 24 past events found
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Software Delivery as the New Operationa...
A decade ago, we heard that "software is eating the world." Today, the same phrase rings true in both industry and government. The critical differentiating factor to success, regardless of your organization's mission, is the ability to deliver better software, faster. In this webinar, we will offer ways to increase product velocity through data analysis, proving it is possible to increase velocity and security while decreasing software faults....
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How the IRS Unlocked Data from Legacy A...
The ongoing pandemic has highlighted the criticality of many Federal and State agencies' ability to quickly and accurately share data outside of their organization. However, many agencies struggle to even share their data amongst the applications within their own portfolio. In this webinar, we will explore how the IRS was able to liberate vast amounts of data "locked up" in legacy applications - freeing it for use all across the agency and bey...
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Business Architecture: Strategy Executi...
Failure to execute strategy is the most significant management challenge facing public and private organizations in the 21st century. In fact, according to economist Michael Porter, more than 80% of organizations do not successfully execute their business strategies and in 70% of these cases, the reason is not the strategy itself, but bad execution. Most organizations have a strategy, but few are able to align strategic objectives and tactical...
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Using Data and Digital Services to Improve CX
A key component of Government CX success is leveraging available agency data to develop services which deliver an optimal, measurable, targeted, personalized customer experience. In this webinar we will demonstrate how one agency is utilizing data to implement digital services to improve internal and external CX. Topics covered include how CX projects are identified, teamwork required, digital service development and implementation, and associ...
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