Join us for Amazon Connect 101, a 6-hour virtual workshop exploring core concepts related to the provisioning, configuration, and management of Amazon Connect. We’ll cover a slightly technical mix of business and practical applications, such as: Various Amazon Web Services (AWS) that can be leveraged alongside Amazon Connect A sneak peek at new product feature releases for Connect A glimpse into available integration methods to CRM, WFM,...

This event will showcase GSA solutions that enable you to safeguard the future of your organization. Earn 3 continuous learning points (CLPs) in this free IT acquisition training! Join GSA and CISA experts to learn how to: Prepare for emerging technology such as quantum computing and Artificial Intelligence Plan for national security implications and threads like an AI directed cyberattack Access GSA’s solutions to stay compliant and mit...

AI’s versatility is transforming today’s workplace, offering a comprehensive AI stack tailored to modern work demands. By integrating collaborative AI tools throughout your organization with Microsoft 365, you not only enhance your entire work and meeting experiences but also ensure compliance and security, safeguarding your data and operations. This approach unlocks the genuine potential of your AI investment while maintaining re...

Effective enterprise governance sets the framework of accountability for leadership to make decisions that define and deliver outcomes. Hence, achieving business and IT alignment is crucial for executing and accomplishing business goals. CIOs need access to practical tools and techniques that enable them to make decisions that are strategically and operationally aligned with how technology is used across the enterprise, yet too often CIOs do n...

In today's rapidly evolving landscape of social welfare and services, the power of data and artificial intelligence (AI) presents an opportunity to revolutionize how we serve our communities. SAS and Microsoft unite the premier analytics and cloud technologies to make advanced analytics and AI more accessible and easier to use, accelerate the speed to deployment, and erase the traditional friction points between data, insights, and action. Joi...

Join Archer and Carahsoft for a crucial webinar addressing the escalating challenges posed by supply chain cybersecurity risks in government networks. This webinar will delve into: Understanding common supply chain and third-party risks. Proactively addressing and mitigating supply chain attacks to bolster organizational defenses. Leveraging NIST 800-171 best practices to fortify software supply chains against vulnerabilities. Exploring NIST N...

Phishing continues to be a prevalent threat, with organizations falling victim to credential-based attacks, resulting in costly breaches. Traditional multi-factor authentication (MFA) methods are vulnerable to phishing attacks. Discover the journey Okta customers are taking towards phishing-resistant authentication in this insightful webinar. Join our webinar to explore: The key features of phishing-resistant authenticators Strategies to defen...

Join us at Microsoft Discovery Hour: Empowering Frontline Workers to explore how the right digital tools will help reduce stress, increase productivity, transform collaboration experiences, and increase ROI. During this free event, you’ll discover industry-specific content across retail, manufacturing, healthcare, travel, transport, hospitality, and financial services through real-life use cases from customers and Microsoft experts showc...

In March 2022, the U.S. Department of Justice stated“Inaccessible web content and/or documents means that people with disabilities are denied equal access to information. An inaccessible website and documents can exclude people just as much as steps at an entrance to a physical location”. How is your organization addressing document accessibility, security, and usability? How are you leveraging your document as a digital ambassador...

Tips for Advocating and Optimizing Mission IT Assets Every agency expects a return on their investment in federal IT – especially finance managers and program executives who must make choices between spending on IT versus other program priorities. But few agencies know how to measure ROI. At this event, IT acquisition and management experts will discuss how to measure ROI, how to estimate future ROI, and when/where ROI is important to fe...