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The Path to a Positive Citizen Experience
As technology improves and becomes more intertwined with our daily lives, more and more people expect government to provide the same level of customer experience as the private sector. When people reach out to federal contact centers to check in on the status of their account, verify appointments, or schedule vital services they rely upon for their livelihood, they can be hit with an onslaught of personal verification questions akin to an inte...
December 5, 2019
Organizer: Neustar
Location: Webcast
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Goal Setting For Business Owners
GOAL SETTING FOR BUSINESS OWNERS It's time to start making plans for 2020! If your goal is to grow your business revenue or expand your business into the government space, then this training class is one you don't want to miss. Title: Goal Setting for Business Owners Date: Wednesday; December 4, 2019 Time: 10:30 am - 12:00 pm Register: https://www.govassociation.org/event-3145069 Remote access will automatically be given to members and guests...
December 4, 2019
Organizer: Government Contractors Association, Inc.
Location: Atlanta, GA
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Coffee, Bagels, Exhibitor Orientation ...
It is no surprise that government leaders are focused on convenience and modernized services. At Once Upon A Time, we have the privilege of developing service events that offer engaging experiences with trusted partners and industry leaders. On Thursday, November 21, 2019 from 10:00 AM - Noon team members will share how your company can become a part of the "Family Strong" initiative and showcase your services to the men and women of the Headq...
November 21, 2019
Organizer: Once Upon A Time Promo Gifts & Apparel
Location: Fort Belvoir, VA
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Genesys CX Tour - Government
We are excited to announce Genesys CX Tour for Government! Join us at our thought leadership event as we explore the ever-evolving citizen expectations and how agencies can strive to meet the customer experience requirements. Hear from industry leaders share about: The state of Customer Experience in Government Guidance to improve the Customer Experience The role of Employee Experience and its impact to Customer Experience How to leverage new...
November 20, 2019
Organizer: Genesys Gov Team at Carahsoft Tech Corp
Location: Washington, DC
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Route Fifty Navigator Awards
In its fourth year, Route Fifty's Navigator Awards program will honor 50 individuals and teams either working in or with state, county and municipal governments across the United States who demonstrated their ability to implement a great idea that improves public sector services and the communities they serve. On November 20th, join us as we unveil the 2019 award winners and celebrate the dedication of state and local government employees acro...
November 20, 2019
Organizer: Government Executive Media Group
Location: San Antonio, TX
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Learn All About Your GCA Membership
Learn All About Your GCA Membership Whether you are new or well-seasoned in government contracting, this invitation is for you. There is always something or someone who is new to GCA, so come learn and get acquainted in Orientation class. The Government Contractors Association is a professional, public organization designed to facilitate business owners in winning federal contracts through education, resources, and relationships. If you are a...
November 20, 2019
Organizer: Government Contractors Association, Inc.
Location: Atlanta, GA
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How to Grow Your Business in Government...
Wanna Grow Your Business? If you own a business that you want to expand from the commercial market to the government market, then this training session is for you. The government is the largest customer in the world and you should be selling your product or service to your country. Find out how you can expand your business by working with Uncle Sam. When: November 20, 2019Time: 9:00 AM - 10:00 AM ESTRemote access: https://global.gotomeeting.co...
November 20, 2019
Organizer: Government Contractors Association, Inc.
Location: Atlanta, GA
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Automating Your Community Development a...
Many agencies are considering new technologies to automate their Community Development and Regulatory (CDR) processes to increase productivity internally and improve citizen experiences.There are many options available, but the best approach is not always clear. Should you focus on a custom-built or out-of-the-box solution? Should you consider Software as a Service (SaaS) or on-premises deployment? What are the best ways to reduce risk and ach...
November 20, 2019
Organizer: Accela Gov Team at Carahsoft Tech Corp
Location: Webcast
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Proposal Writing Fundamentals
The purpose of the two-part course is to offer contractors a comprehensive overview of the proposal preparation process in hopes of contractors leaving with the skills needed to develop an effective story in each proposal. Where: GCA Office; 3190 Northeast Expressway, Suite 120, Atlanta, GA 30341 When: Wednesday, November 20, 2019 Time: Networking starts at 10:00 am, Event starts at 10:30 am Cost: FREE to members; $20 to guests Register: www.g...
November 20, 2019
Organizer: Government Contractors Association, Inc.
Location: Atlanta, GA
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Transform Document Processes to Meet Mo...
In this rapidly changing government landscape, how can your agency ensure seamless implementation of document practices while simultaneously improving the citizen experience (CX)?Join our complimentary webinar to learn how you can implement new paperless processes while improving CX across government agencies. From digitizing forms to enabling e-signature capabilities, Adobe Document Cloud (DC) is spearheading the revolution to modernizing exi...
November 19, 2019
Organizer: Adobe Gov Team at Carahsoft Tech Corp
Location: Webcast
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