During the pandemic, many social services programs were forced to modernize to get assistance to those in need faster. While these efforts brought short-term success, they also demonstrated the importance of phased approaches to longer term transformation. Instead of embarking on a multi-year, complex and monolithic effort, agencies can take a new, modular approach to social services modernization to automate everything from eligibility to pay...

The squeaky wheel gets the oil as the adage goes. But what happens when that squeaky wheel only represents a small portion of your stakeholders? You could end up making a decision or policy change that causes problems for the greater body of your constituents. How can federal agencies mitigate the risks of only engaging with the most vocal of their stakeholders? To help, Granicus is bringing you 4 strategies to spark public engagement. These s...

During this webinar attendees will learn: The background and obligations of FOIA and other open records requests The limitations and possible risks of performing manual searches to retrieve records and information How to pinpoint the location of records and information to then collect and review findings How the right tool can simplify the retrieval of information in the event of an open record request

Join AWS, Kinect Consulting, and Carahsoft for a virtual roundtable as we discuss local government success with data and analytics. Local governments across the nation are undertaking data and analytics initiatives to improve planning, operations, citizen engagement, and public services. This interactive roundtable is designed to help IT leaders learn from data projects in other governments, and to identify potential public sector data use cas...

State and local health agencies are at an important crossroads. They’ve been hit hard by the pandemic, with surging caseloads and skyrocketing requests for information and services. Meanwhile, they’ve put in place new innovations and new technologies to deliver health care services – but scaling and managing those processes can be a challenge. Digital transformation efforts are impacting every facet of public health care. Fro...

During the COVID-19 pandemic, many courts across the United States had to close their doors to the public. The Superior Court of California - San Joaquin County closed to the public from March 2020 to July 2021. During that time, the public had minimal outlets to ask questions, inquire about payment plans or contest tickets. To avoid further backlog and safely connect with constituents, the San Joaquin Superior Court launched an online traffic...

Receive an in-depth overview and live virtual instruction in essential requirements for life safety and hazard mitigation in the built environment. NFPA 101®, Life Safety Code®, is referenced by countless industries, organizations, departments, and professionals across North America and around the world to help reduce the risks of fires and improve building and life safety. Regardless of job function, NFPA 101, Life Safety Code (2021),...

The COVID-19 pandemic has necessitated digital transformation for local governments across the country. Agencies must adopt technologies to improve the lives of their citizens.Join our Innovation Hour to hear insights from Joseph Baros, Chief Information Officer, State of New Mexico, on his agency's innovations using the Salesforce platform and their ability to quickly pivot to address new challenges and increased needs of the community.

Building the Platform of the Future: A rapid Response model for government As the government workforce continues to follow a hybrid model of remote and in-person service delivery, it’s widely recognized that cloud is the key ingredient for rapidly responding to change. Instead of reacting to unforeseen crises, government agencies must proactively align their technology to quickly respond to citizen needs, from the devastating impact of a...

Each year, the Special Districts Program recognizes innovative leaders and programs from around the country. For 2021, the year-in-review and recognition summit is going virtual – giving you a chance to virtual connect with and be inspired by leaders from around the country. Most importantly, it will provide an opportunity for you to learn how to replicate their successes in your own district. More information about speakers and specific...