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CX Summit North America
Human + AI: Win With Boundless Experiences The future is upon us. The fusion of humans and AI will revolutionize how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy, trust, and emotion are essential. Only leaders who can integrate CX, digital,...
June 17-20, 2024
Organizer: Forrester Research, Inc.
Location: Nashville, TN
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