We are excited to announce Genesys CX Tour for Government! Join us at our thought leadership event as we explore the ever-evolving citizen expectations and how agencies can strive to meet the customer experience requirements. Hear from industry leaders share about: The state of Customer Experience in Government Guidance to improve the Customer Experience The role of Employee Experience and its impact to Customer Experience How to leverage new...

You're invited to join Genesys CX Tour for Government in Phoenix, AZ!Attend to have an opportunity to learn how to keep your customer engagement cutting-edge with new evolving technology and ever-changing customer expectations. The afternoon will be filled with an abundance of learning, networking, prizes and fun!

Join Genesys at their CX Tour and learn about the benefits of cloud technology as well as learn about how new, emerging technology is transforming citizen experience. Agenda at a glance: 3:00-3:20pm Cloud Success Stories and Obstacles 3:20-3:40pm Why Cloud Technology Matters 3:40-4:20pm Demonstration of a Cloud-Native Contact Center 4:20-4:30pm Buy vs Build 4:30-5:00pm Emerging Technologies 5:00pm Reception to Follow