Government continues to invest in digital transformation efforts to improve agility and customer engagement, seeing the greatest results in their cloud migration efforts. While not a new focus area, leveraging cloud became a staple of mission delivery in the height of the pandemic, but integration efforts happened almost overnight, leaving necessary improvements throughout the enterprise. Now, with a vision towards the future of government, le...

The missions of the federal government are vast and complex. Agency leaders are increasingly pulled away from those missions to focus on administrative responsibilities managing the workforce, tracking budgets and providing back-office service But with modern cloud-delivered HR and finance applications, that burden can be eliminated, allowing leaders to reinvest time and resources back into high-value, mission-oriented work. At the Workday Fed...

Today's public sector IT leaders are challenged by siloed environments, security risks, stalled modernization efforts, and poor customer experiences. They're looking for modern, multi-cloud solutions that can help them deliver a trusted foundation for technical innovation in their agencies.Supported by solutions that offer higher productivity, better security, and lower costs, employees and administrators can modernize applications, secure hyb...

From Cloud First to Cloud Smart policies, cloud computing has underpinned much of government’s IT modernization for the past decade. The importance of cloud adoption took on an increased urgency over the past two years as agencies needed to quickly and securely enable remote work for thousands of employees. Now, as agencies at all stages of their cloud journey develop the next generation of cloud strategy, issues around security, enterpr...

Leveraging both cloud and hybrid environments has become more prevalent as agencies transform how they manage data and work towards their cloud smart goals. This modernization allows flexibility and supports the operational needs of Federal agencies’ missions. Migrating towards a full cloud environment is not a new topic, as decades of work has been done to ensure that Federal agencies can utilize off-site storage securely, but there can...

The past two years have brought about a decade’s worth of change to federal technology, from rapidly pivoting to and sustaining a remote, virtual-enabled workforce, to revitalizing customer experience at the heart of government’s biggest missions – all while defending against increasingly sophisticated attacks and making big bets on next generation technologies like cloud, AI and automation. And these transformations are only...

Reset Normal: Building Trust & Security Our world has transformed over the past year to adapt to the realities of working under a global pandemic. The way we interact with people, the processes we’ve developed and the technology we consume are all under significant strain as we collectively work to build trust and security into and around each of these areas. It has become abundantly clear that we’ll never be able to go back t...

Join Federal IT leaders at the 2020 ServiceNow Federal Forum on February 26 as we discuss how transforming workflows enables a service-focused government. Don’t miss plenary sessions with IT visionaries leading the charge, and tactical breakout sessions focused on IT service management, human resources, customer service, cybersecurity, and more.

As agencies follow the administration's IT Modernization guidance and move more of their systems to the cloud, it's essential to protect the data from a host of evolving threats. There are a number of programs to help with the journey, however. The FedRAMP program is an important part of any agency’s cloud strategy, and it is providing a path and structure to the move by certifying cloud services providers so agencies have a trusted list...

In the blink of an eye, the first 10 years of the new century have passed us by and technology has redefined how federal agencies service citizens, support warfighters, and defend national security. The next decade will belong to those who fearlessly harness technologies like artificial intelligence for automation and next-generation analytics, overcome obstacles and move legacy applications to the cloud, and develop layered-security strategie...