Critical infrastructure services in North America face accelerating threats from both nation-states and other sophisticated threat actors. Governments globally are grappling with how to best balance incentives, support, and direct oversight. Meanwhile, critical infrastructure owners and operators face significant challenges with technology, staff resources, and expertise to better manage cyber resilience. For instance, the healthcare industry...

As agencies increasingly migrate their workloads to the cloud, it is crucial to understand the implications and benefits of writing natively to the cloud, which enables organizations to optimize their data protection strategies, streamline operations, and enhance overall security. “Writing natively” is about building, deploying and managing software apps in the cloud computing environment. Taking this approach makes it possible to...

After the events of the past few years, security is in the forefront of election officials’ minds. The individual states are responsible for conducting elections, so the National Association of Counties (NACo) at its annual legislative conference just conducted a series of workshops and panels on the range of threats facing election workers and voters alike. While physical threats, intimidation and harassment are primary concerns, there...

Educational institutions and state and local agencies historically have been challenged to keep up with technological advancements – their budgets are tight, their users are increasingly distributed post-pandemic, and they face significant operating expenses from maintaining legacy architectures and equipment. Digital transformation is appealing, but for many organizations the challenge is where to start. As the generation of data has ex...

As custodians of critical information and public trust, government employees confront intricate security challenges in a landscape filled with multifaceted threats. They require a sophisticated approach to the technology that underpins their operations. IT leaders are strategically incorporating specialized frameworks into their tech stacks, thereby gaining comprehensive control over mobile operations. This encompasses overseeing identities, m...

One Cybersecurity and Infrastructure Security Agency (CISA) program that has been widely adopted throughout the federal government also is one of its longest-established – the Continuous Diagnostics and Mitigation (CDM) program. Introduced in 2012, the program provides a dynamic approach to strengthening the cybersecurity of government networks and systems. The program has evolved over the past decade to add new capabilities, including c...

According to a recent McKinsey report, government services still lag private sector services when it comes to “customer-experience-satisfaction.” However, data is helping government reimagine how services are delivered in the digital era. AI, automation, and customer journey analytics can turn data into powerful building blocks of understanding the customer experience (CX). The challenge will be doing it amid a proliferation of dat...

Government entities hold massive amounts of data within their cyber walls. Utilizing and protecting this data is a top priority for leaders across government. As agencies strive to reach new heights in efficiency and effectiveness, new techniques for managing and accessing this very data are coming to the forefront. Most notably, how can leaders translate the data from collection and storage to decision making and action? How are leaders lever...

In today’s digital age, government organizations are collecting more data than ever before. However, many agencies are struggling to make sense of this data, which is often siloed across different departments, systems, and classifications. Enterprise-level data analytics offers a solution to this problem, allowing government organizations to break down data silos and gain a more comprehensive view of their operations. Join us as topic ex...

Modern warfare has dramatically shifted over the past two decades. Data and technology have become as important to 21st century defense as bombs and bullets. And as the U.S. expands its focus on Great Power competition with near-peer adversaries like China and Russia, the Department of Defense has placed a greater emphasis on using modern, data-driven technologies to enable better and quicker decision-making in life and death scenarios. Defens...