Please visit our website for the most up-to-date- information! AGA is the member organization for government financial management professionals. We lead and encourage change that benefits our field and all citizens. Our training events, professional certification, publications and ongoing education help members build their skills and advance their careers. Who we are Our members work in government financial management across sectors and worldw...

There are plenty of positive quotes about teamwork, such as “There is no ‘I’ in team,” or “A team is more than a collection of people.” Another popular one is “Alone we can do so little; together we can do so much.” But actually creating an effective and productive enterprise-wide team is much more difficult than just making up a catchphrase. Coming out of the pandemic is placing overwhelming pre...

2022 is fast approaching and it is shaping up to be another year of challenge and opportunity. In such uncertain times planning and program management are critical to the success of any organization. Coordinating multiple projects across a program or multiple programs, implementing policies to comply with new congressional direction and executing the President’s guidance are all difficult tasks. A change in one area ripples across the en...

Please visit our website for the most up-to-date- information! AGA is the member organization for government financial management professionals. We lead and encourage change that benefits our field and all citizens. Our training events, professional certification, publications and ongoing education help members build their skills and advance their careers. Who we are Our members work in government financial management across sectors and worldw...

Customer and employee experience (CX) is becoming increasingly important to organizations across the government. Both customers and employees see and participate in technological advances promoted by the private sector, and want to see government make use of the same kinds of tools. A robust digital system to track data from citizens, partners and employees is critical in this modern era, as the federal government moves more and more resources...

Improving the customer experience has been a federal focal point for several years now, but many organizations still struggle with turning basic goals like "better design" and "meet digital natives' expectations" into a practical program to improve CX. In this GCN editorial webcast, GCN editors will speak with CX experts within government about what's worked for them, and how to make sure CX investments pay dividends across the enterprise. Thi...

Being a government meeting professional comes with a myriad of communication responsibilities. To move any effort along, it is essential for everyone to communicate as clearly as possible – especially with decision-makers. Failure to properly communicate in any setting may frequently end in a failed result. This is where being an effective communicator becomes an essential asset.During this presentation, award-winning branding and commun...

Records Management University Class 5: Legacy System Data Transactions, Formatting & Public Access March 24, 2020 Although we have record schedules and file plans for traditional content, do they cover what constitutes data transactions (big data) as records. “Big data” as a volume generator far surpasses content-based records. Formatting data generated from different transactional systems (accounting, manufacturing, HR) into a...

Records Management University Class 4: Multi-media Capture, Storage and Rendering In the age of video recording everything with cell phones and body cameras, what was once relegated to bulky cameras and recorders for high definition surveillance, and lengthy recordings stored (but rarely accessed), is now commonplace. From recording all random public activity, environmental interactions, and obscure activity that has potential evidentiary impa...

Records Management University Class 3: Tapping and Collecting Social Media Threads As more and more organizations utilize the recent technological advances in communications and transacting business via Social Media, managing individual and group dialoging has quickly surpassed the use of verbal interactions (phone), that in the past required warrants and notice to record. Since privacy in communications is almost all but dead (the rebound of...