The work world has turned upside down and back again in the last two years, as the federal and commercial workforce adapted to the shifting pandemic environment. Remote work, cybersecurity, modernizing IT environments from cloud to Zero Trust, and changing job requirements, have all had significant effects on the federal workplace. Agencies face a list of priorities from fostering agile workplace environments, enhancing customer experiences, d...

Modernization is integral in the development of the Federal workforce as organizations fight to keep up with the private sector. Organizations and agencies need to begin to adopt more cutting edge technologies, such as automation of workflow processes, in order to be more forward-thinking and competitive. In order to fully reach a new potential within our Federal workforce, agencies need to center the implementation process as their goal. This...

The work world has turned upside down and back again in the last two years, as the federal and commercial workforce adapted to the shifting pandemic environment. Remote work, cybersecurity, modernizing IT environments from cloud to Zero Trust, and changing job requirements, have all had significant effects on the federal workplace. Agencies face a list of priorities from fostering agile workplace environments, enhancing customer experiences,...

Two years of pandemic living made clear the depth and breadth of the digital divide – states lacking robust internet and wireless infrastructure discovered the gaps that made it far more difficult to provide essential services in a work-from-home world. Today, states and localities are considering investment in such diverse areas as IoT, emergency preparedness, school security, and strengthening their logistics and supply chain managemen...

Combating modern-day software supply chain attacks is significantly more complicated than in the past. Adversaries are getting craftier and are no longer waiting to exploit publicly disclosed vulnerabilities to launch a cyberattack. By shifting their focus “upstream,” adversaries can infect a single open source component, which will then be distributed “downstream” using legitimate software workflows and update mechanis...

Government wide pressure to reduce IT costs and optimize operations has led many agencies to embrace cloud computing. Despite the potential savings and improved efficiencies, securing the cloud remains a major concern. Cloud Computing Security can be defined as defending the confidentiality, integrity, and availability of agency assets (data, applications, infrastructure) using cloud services from both outside and insider threats. Securing the...

Federal agencies, both civilian and military, are seeing opportunities to expand their mission to serve the public through the application of new technologies. Leading the way: Unlocking the potential of 5G to power leading-edge IoT applications. Many agencies now have multiple sensors and edge computing devices that need blazing fast, low-latency, stable connections, particularly if they are in remote or hard-to-reach locations. For instance,...

Time to Take Agency Insights on the Customer Journey The inability to deliver seamless, relevant cross-channel and cross-device end-to-end experiences results in dissatisfied customers who don’t engage with government for their service needs. During this session, agencies will learn how to leverage profile data sets with analytics data to drive website improvement understanding, optimize communication effort and constituent experience ac...

“Workflow warfare” is a term within the Department of Defense that calls attention to and places value on back office functions, which serve a critical role in mission success but can be overlooked when considering modernization and digital transformation. That concept is applicable beyond the boundaries of the military, however; accelerating those workflows will allow faster transformation and provide advantages in meeting any age...

In a digital world where almost everything is connected, protecting the supply chain of products becomes even more critical to protecting the security of the data, the networks, and the people using those products. Several high-profile breaches have been linked to supply chain issues, and agencies have received multiple policy directives and guidance as they work to secure their large attack surfaces. A number of tools are now available to hel...